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CyberGhost Review

CyberGhost Review
Rating
Countries 30+
Servers 512+
IPs 1000+
Price $6.99/mnt
Payment: Credit Card, Paypal, Bitcoin
Protocols PPTP, OpenVPN

CyberGhost is headquartered in Romania. The company offers an excellent product, with strong encryption and a free plan that might actually be adequate all on its own for some users.

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Pricing and Plans

cyberghostvpn pricing plan 2015

CyberGhost starts out with a free plan that supports Mac and Android devices, in addition to desktop computers. The drawbacks are that it doesn’t allow torrenting and that the server selection is limited, but it’s still a great deal in many regards.

Once you move up to the premium level, the pricing is as follows:

  • Premium: $5.83 per month for 500 servers and one device connected.
  • Premium Plus: $9.16 per month for up to five connected devices

The company accepts credit cards, PayPal and Bitcoin for payment.

Free Trial / Money Back Guarantee

This company has a completely free version of its service. It is, according to their site, about five times slower than the premium service, but it does provide a good introduction to CyberGhost’sVPN and, perhaps, adequate performance for some users.

The money back policy depends upon your length of service. In addition to a significant discount, you’ll get a thirty-day money back guarantee if you go yearly. If you go month to month, you’ll have fourteen days to cancel and get a refund.

Privacy & Anonymity

CyberGhost does not log. They have a very admirable reason for not keeping logs posted on their website:
“People in non democratic [sic] countries (so maybe YOU!) are in real danger, just for expressing their opinions. If we implemented backdoors,deep packet inspections or store[d] information about our users and share[d] those with authorities regardless [of] their origins, we would risk the lives of people.We will not do that! Ever!”

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Torrent Policy

Torrenting is allowed on Premium accounts.

Customer Support

CyberGhost has extensive troubleshooting information available on their site, as well as customersupport that’s available within forty-eight hours, though the company says that they usually manage to respond more quickly than that. They even have a self-help troubleshooter you can use on their site. There is live chat available, as well.

Product Testing

Cyberghost GeneralCyberghost PrivacyControlCyberghost Proxy

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CyberGhost has a simple client. On the free trial version, the client will give you nag screens and your server selection is limited by how many slots are available.

The DNS leak protection on the client can be found under the Connection tab.

Windows, Mac OSX, Android, IPhone, etc.

This service does support mobile devices. Android and IOs apps are available.

Speed Test

Cyberghost baseline

Baseline Speedtest

Cyberghost speedtest

With VPN Speedtest

CyberGhost does give you a limited server selection on their free trial. However, that didn’t seem to slow down the service one bit, even when we connected to Amsterdam from the US.

Over a 50Mbps/5Mbps connection, the slowdown was barely noticeable, even when running through a server located in Europe. This is on the free service, so there’s really no drawback to that option as far as speed goes.

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IPCheck and DNSLeak

The IP checked out and the DNS did not leak on this service.

Feature Summary

  • OpenVPN, L2TP/IPSec, PPTP
  • Shared IP
  • Live chat
  • PC, Mac, Linux, mobile and router compatible
  • Bitcoin accepted
  • Torrenting allowed

Countries Supported

Australia
Austria
Belgium
Canada
Czech Republic
Denmark
Finland
France
Germany
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Japan
Lithuania
Luxembourg
Mexico
Netherlands
Norway
Poland
Romania
Singapore
Spain
Sweden
Switzerland
Ukraine
United Kingdom
United States

We Liked

The speed was very impressive with CyberGhost. Even on their free offering, it rivaled most any service out there.

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Areas for Improvement

The nag screens on the free version get downright tedious after a while. It’s understandable that there will be a bit of promotion on any free offering, but it’s a bit overdone here and might serve to turn people off from a good service.

Conclusion

CyberGhost is good. Their client is clean and well designed, they offer great speed, even on their free program and they have a commitment to user privacy. Being located in Romania, they’re not bound by the EU’s onerous data retention laws; another plus for this service.



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1 Comment about CyberGhost Review


  1. Alwyn Miller on May 7th, 2014

    I’m unable to copy/paste the password. I use a long one that even I cannot remember.

    Then it takes over my computer: I had to shut it down to get out of CyberGhost 5.

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