Torguard is not affiliated with TOR. The “tor” in their name is short for “torrent” and this provider does offer P2P over their service. They have quite a few value-added products, as well, for users who want a more comprehensive privacy solution.
Pricing & Plans
Torguard offers multiple types of plans: Anonymous VPN, BusinessVPN, Streaming Bundle and Anonymous Email.
For VPN Plans, pricing are as follows:
Streaming bundles include anonymous vpn, unlimited streaming, no buffering, multiple regions, x2 streaming IPs and multiple OS support.
Their streaming bundle can come with add ons: dedicated streaming IPs, dedicated residential IPs, 10Gbit Premium Network, DDOS Canada Protected IP, DDOS France Protected IP and dedicated VPN instance.
Torguard also offers Anonymous email via secure encrypted email service, Private-mail.
VPN routers can also be purchased directly from this provider.
Free Trial/ Money-back Guarantee
You get seven days to try out the service. Provided you’ve transferred less than 10GB of data, you’re entitled to a refund if you’re not happy with Torguard.
Privacy & Anonymity
Torguard does not keep logs of your activity online.
Logging Policy
As per their privacy policy, they collect the following information:
- Payment information for processing payments through our Merchant Partners. They do not store any credit card numbers
- Anonymized Matomo analytics data for purposes of understanding and optimizing our website and service offerings. Matomo is an open-source analytics platform that is self-hosted and managed solely by TorGuard. You can opt out at any time by visiting their opt out link. By default TorGuard respects visitors which have specified “I do not want to be tracked” in their web browsers and excludes them from their analytics.
- Affiliates who opt to use the optional affiliate control panel will receive a temporary cookie.
- Apache Web Server logs.
- Contact data submitted through live chat or support tickets.
- Any e-mails they receive.
TorGuard does not collect or log any data from its Virtual Private Network (VPN) or Proxy services.
Torrent Policy
As you may have guessed from the name of the service, Torguard does allow torrents.
Customer Support
Torguard has plenty of information at their website. There’s also a 24-hour chat service on their site.
Product Testing
Torguard’s client does a good job of balancing functionality with simplicity. It’s easy to use, but you have all the options you need to control your VPN connection, as you can see from the screenshots below.
Torguard has apps for Windows, Mac, Linux, iOS, Android and Wifi Routers.
VPN Server Locations
Torguard has 3000+ VPN servers in 68 VPN server locations in 50 countries.
Countries Supported:
Speed Test
Torguard really didn’t affect our download speed to any noticeable degree. The connection tested was a 50mbps/5mpbs DSL from Albuquerque to Washington DC. As you can see from the comparison, both the upload and download speeds were very fast through the Torguard service.
IPCheck and DNSLeak Test
The IP and DNSLeak checks both passed with Torguard.
Feature Summary
- Unlimited Speeds
- Unlimited Bandwidth
- x8 Simultaneous Connections
- 3000+ Servers in 50+ Countries
- OpenVPN/Wireguard/IKEv2
- Shadowsocks Built-In
- Internal Encrypted DNS
- Fast 24/7/365 Support
- No Logs, No Leaks, 100% Private
- Supports All OS and Devices
Business VPN includes:
- Unlimited Speeds
- Unlimited Bandwidth
- User/IP Management
- Connection Management
- White Label TG Software
- Isolated Secure Network
- 3000+ Servers in 50+ Countries
- Dedicated Account Manager
- No Logs, No Leaks, 100% Private
- Supports All OS and Devices
Additional Bonus Features
As mentioned Torguard also offers streaming bundles and anonymous email service.
We Liked
- Fast speeds
- Well-designed client
- Great privacy policy
- Value-added features
- Can buy routers through company
Areas for Improvement
A little more intricacy on the client would be nice for power users, but it’s a good design overall.
Conclusion
Torguard lives up to its name. The company offers a great privacy policy, fast speeds and plenty of servers and nations to choose from. There’s little lacking in this service and, though it might not offer quite as sophisticated a VPN client as some other providers, it’s more than competitive in terms of the other features that can be bundled with the VPN.
While I’m sure this a useful product when it works, it doesn’t seem to be very mac supportive, though it claims to be. I purchased their “Anonymous Torrent Proxy” service and I had to submit 2 tickets in the first 4 days of service. And while customer service is very quick to respond via tickets (not via the claimed “24/7” live support since I got no response twice), it seems like the mac support is in super beta testing. Meaning TorGuard is trying to build mac compatibility as Mac users submit their issues. I was twice given different torrent clients to “try”. One of them being Deluge, which, has a VERY involved installation process and then would not launch. I’m sure this would be a great product if the Mac support was there and when it is perhaps I’ll come back. But it just doesn’t seem to be worth it to do all this troubleshooting for them after purchasing when I should have been made aware of the hoop-jumping beforehand.
Haven’t tried their proxy service yet, but must say I’m very pleased with the VPN. Just signed up and I’m getting great speeds on all their servers. Setup was also surprisingly easy, I didn’t need to install anything to use openvpn. They have a portable version that doesn’t mess with your registry – YESSS! Facebook at work again 😛
Excellent VPN provider!!! I just got 50% off via slickdeals and would recommend this service to anyone. Fast speeds on all the servers I have tried so far, and install was refreshingly EASY.
Haven’t tried support yet as I haven’t needed them but I see chat online during the day so that is nice.
Torrent proxy is blocking most of the connections so dont purchase the torrent proxy. I will try vpn package now.