UltraSurf is a bit different from most of the VPN services we review. This is a free service, provided by the company UltraReach, which is headquartered in the US. It was designed to help people in China get around government censorship, but has a global user base.
Pricing & Plans
This product is completely free of charge. It is compatible with iOS, Android and Chrome. Currently it only has a Windows client.
Free Trial/ Money-back Guarantee
There is no free trial or any money-back guarantee since the product is completely free of charge.
Privacy & Anonymity
UltraSurf was designed to circumvent censorship, but it’s not a privacy tool in the same way that the products from our preferred providers are.
UltraSurf does log. The logs aren’t retained for a long period of time, but UltraReach uses the data to check their network performance. This company has been criticized for being too willing to turn over information to the government when requested.
The service filters content, as well, which is perhaps ironic, given their mission. Adult sites and some other content may be unreachable over the network.
Torrent Policy
This service is browser-based and not appropriate for torrenting.
Customer Support
There is not a lot of information on the UltraSurf site. When compared to other VPN service providers, UltraSurf does not have any knowledge base, live chat support or contact form available on their site. For questions and inquiries, you may email them at info9@ultrasurf.us.
Product Testing
UltraSurf is very easy to use. The program comes in a ZIP file and requires no installation. After the program is downloaded, you simply extract it, double-click the EXE file and the program runs.
The program will open IE by default, but you can change this in the preferences menu. A gold lock icon appears in the system tray area of the screen, indicating that you’ve been routed through an encrypted proxy. The client also displays a simple status window that lets you know you’re connected. Server selection is automatic.
At present, this program only has a client for Windows. However there are also set up instructions for iOS, Android and Chrome.
VPN Server Locations
It is unclear how many servers UltraSurf has and which countries their servers are located in.
Speed Test
UltraSurf not only tested impressively for a free service, but rivaled some of the best paid services out there. In fact, there was barely any speed reduction at all. This product generally has a good reputation for performance and, in our testing, it lived up to that reputation. Our speed only dropped 2Mbps.
IPCheck and DNSLeak Test
UltraSurf changed our IP and DNS server addresses successfully.
Feature Summary
- Free
- Easy to use
- No installation required
- Automatic server selection
- Very high speed
We Liked
- Very accessible
- No charge at all
Areas for Improvement
This company has been criticized for not allowing third-party inspections of its product. There is very little information available on the specifics of how it works, but UltraSurf is known to use TLS/SSL security.
Conclusion
This service does offer quite a lot. If you’re in a nation where Internet access is censored and cannot buy a more feature-rich service, UltraSurf is a good option. It’s surprisingly fast. It is not, however, suitable for torrenting and there is some censorship on this network, so UltraSurf is not a replacement for a standard VPN service.
Sourojyoti says
Hi I live in India and download a lot of adult content from torrent sites. I use ultra surf. My question is , whether my activities can be tracked by my ISP.
Is there anyway better I can go for ?
I already use Norton for security reasons. So is Ultra surf sufficient for hiding my online activity.
hendi says
Boss. Why your software “ultrasurf” can not run on my pc?
mawahib says
setting proxy ultrasurf android ?
Viraj says
When I tried to contact their office,the email(info89 @ ultrasurf.us) is not recognized.
I wonder why that is!. There is no other email provided,including under Support.
Can anyone give me their email?
Thanks in anticipation.
Bethenny says
“When I tried to contact their office,the email(info89 @ ultrasurf.us) is not recognized.”
You must remove the 2 spaces in the address; between “9 @” and “@ u”.
Michael says
Preciso UltraSurf na verão pro! (Dúvida)
Posso ter acesso remoto do servidor com sua tecnologia? Qual seria seu melhor sistema pro e quais valores?
Casper says
why is ultrasurf not working on my laptop?
Camala Jones says
If I have it on my pc, is it working with KODI?
rolo says
buenas noches las vesiones ultimas ya no desbloquan las restricciones de internet q ejecutan las empresas cuando no se cancela la factura, en mi caso solo se conecta si la senal no esta bloqueada por la empresa que da el servicio la version q use en 2017 si desbloqueaba la restriccion pero ya no lo hace, ; que me pueden comentar sobre este tema
saludos desde panama
Robbani says
i Need A VPN Coustome Admin Panel For Manage User And Server ,
Admin Can Add Server
Panel Accepte All Protocol TCP / UDP/SSL/TLS/DNS
Reselller System Reseller Can Create Reseller And Also Can Create VPN ..
Specially We Need Cisco openconnect/AnyConnect VPN Using .
And user of panel connect to openconnect vpn apps
M Abdelfarrag says
How to use Ultraserf vpn in IPad(IOS)?
Thank you
Navab says
Hi dear please send me proxy server for samsung phone tnx
Junias says
Comment utiliser ultrasurf sur Android ?
Nguyễn Phương Nam says
Tại sao ultrasurf không hoạt động trên máy tính của tôi?
binsalem says
We thank you for all your great efforts and deserve full evaluation with all merit
F.arya says
Hi. Thank you in advance for your prompts to help for freedom and accessible internet conections firstly. I like to let you know its a long time the basic ultrasurf website has not changed for about 3 months .the news also didnt changed. Anothe important problem is that the creepiest adv about hair and dkin care and knee surgery in your web site are all disgusting . Its hated me to start day with your news and advertisement. Please do the neccessaries .regards