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GoTrusted Review

GoTrusted  Review
Countries 5
Servers 5+
IPs 50+
Price $5.99/mnt
Payment: Credit Card, Paypal
Protocols PPTP, IPSec, OpenVPN

GoTrusted is headquartered in the US. The company provides a service that concentrates on making it easy to gain VPN security, so it’s likely to be an option that people who aren’t particularly technical will be interested in. They advertise their service as working well for users all over the world, have a very slick website and have been in business since 2005.

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Pricing and Plans

The only pricing you’ll find on the GoTrusted site is for the Home User plan, which is competitive at $5.99 per month.

The other plans they offer include the Small Business and Enterprise versions. You’ll have to contact the company to get information on pricing for those services.

The company accepts major credit cards and PayPal for payment.

Free Trial / Money Back Guarantee

You can get a seven-day free trial from this provider, but you have to enter a credit card or a PayPal account to do it. If you don’t cancel before the seven days are up, you’ll get charged for a month’s subscription.

Privacy & Anonymity

GoTrusted logs network performance, but does not log your traffic.

Torrent Policy

Torrenting is allowed on this provider.

Customer Support

There’s a live chat feature on the GoTrusted homepage that you can use to get assistance. Their support page also offers answers to common questions. If neither of those options works for you, there’s an email you can use to
contact support.

Product Testing


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The client for GoTrusted is very limited. This is not a service, at least in this particular regard, that’s likely to appeal to people who enjoy having a lot of options presented to them right from the client.

Windows, Mac OSX, Android, IPhone, etc.

This service is compatible with Windows, Mac, Android and IPhone devices. You’ll have to configure mobile devices manually, but GoTrusted gives good instructions for doing so.

Speed Test

GoTrusted baseline

GoTrusted Baseline Speedtest


GoTrusted Speedtest

GoTrusted did very well in speed testing. Our speed did drop, of course, but it was still a brisk 28.69Mbps compared to a baseline of 43.53Mbps without the VPN connection.

IPCheck and DNSLeak

DNS did leak with this service. It would be advisable to configure your DNS settings manually or take other measures to ensure security in this regard.

Feature Summary

  • Business plans
  • PPTP, L2TP/IPSec, OpenVPN, SSL
  • Windows, Mac, Android, iOS

Countries Supported

United Kingdom
United States

We Liked

The business plans are nice offerings. They’re not priced on the site, so you’ll have to inquire about them directly, but the company is clearly orienting itself toward business users, a niche where there isn’t as much competition among VPN providers.

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Areas for Improvement

The server selection is very limited here and that makes this service a poor one for torrenting or other P2P. The client really doesn’t offer much to those who enjoy the experience of running a VPN, but it would be suitable for business users who just want to get it hooked up and forget about it.
Having to submit a payment method to try out the service makes GoTrusted less convenient with other providers in that regard.


GoTrusted isn’t bad, but it doesn’t really stand out as a great provider for personal users, either. It’s solid in terms of speed and ease of use, which are the qualities business users are most likely to be worried about. For users who like to tweak their VPN settings, or who want features like kills switches and DNS leak protection built in, this isn’t the best choice.

As always we recommend you check out our list of best vpn services and take a close look at GoTrusted also maybe take advantage of their free trial and then make your own decision.

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1 Comment about GoTrusted Review

  1. Philippe Bruneau on October 4th, 2014


    My Gotrusted is not working anymore for now 3 weeks. I tried to check online but the site is not going thru. However my credit card keeps being deducted.
    I need help.
    Thank you

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