HideIPVPN offers an easy-to-use client and all the common VPN protocols, plus SSTP and SoftEther. The server selection is a bit limited compared to some other providers, but the speeds were impressive in our testing. They also offer a SmartDNS service for when you don’t require encryption. HideIPVPN has been in business since 2008 and is headquartered in Moldova.
Pricing & Plans
HideIPVPN used to break up their pricing plans by server location and the services you want to use. However, they simplified their pricing, making it just based on the duration of your plan. All plans cover VPN, SmartDNS and Proxy, with no logs and use of VPN on up to 3 devices at the same time.
Payments can be done via Visa, Mastercard, PayPal, Bitcoin, Discover, JSB, American Express and Discover
Free Trial/ Money-back Guarantee
This provider has a 24-hour free VPN trial which allows you to hide your IP, encrypt your traffic and enjoy your privacy. Aside from that, they also offer a free Smart DNS trial for 7 days. This features 196 unblocked websites, use on unlimited devices and original ISP speed.
All HideIPVPN plans come with a 30-day full money-back guarantee. Make sure you cancel before the 30 days end to avoid getting charged for another cycle. To cancel your plan, log in to your Client Area, click on “Packages” click on the package you want to cancel then click “Cancel Package” button, follow the instruction from cancellation page to cancel your package.
Also, if you have an active subscription on PayPal with them, cancel it as they do not refund subscription payments.
Privacy & Anonymity
HideIPVPN does not keep logs related to any IP address because they value client privacy. Therefore, no third-party can match user IP to any specific online activity.
Provider Logging Policy
HideIPVPN stores your name and your billing details. They do NOT keep any server logs.
HideIPVPN allows P2P/ Torrent traffic on their DE and NL servers but does NOT allow it on US, UK, PL, FR and CA VPN servers. You have to make sure that you have a package that includes servers that allows P2P traffic. If you use P2P applications with our service on US, UK, PL, FR or CA servers you will be warned by their system and if repeated, your account will be suspended without any refund.
Customer support is available around the clock. They have a ticketing system with a maximum twelve-hour response time, as well as an email address you can use to contact support.
The HideIPVPN website also has a comprehensive support page that contains software, vpn, smart dns and proxy tutorials. The support page also has and FAQ section for service and software troubleshooting and concerns.
The HideIPVPN client is simple but powerful. The options are spread across a tabbed interface that doesn’t take up much screen space at all.
Selecting a server and hooking up to it requires only making a choice from a dropdown menu and clicking a button.
The client installed quickly and easily and provided a reliable, fast connection.
VPN Server Locations
HideIPVPN has 29 VPN servers from a little more than 10 countries. This is quite few when compared to other top providers.
The selection of US servers was limited but the overall performance was impressive, showing only a 6Mbps reduction in speed with the VPN connection and almost no reduction in upload speed.
IPCheck and DNSLeak Test
The HideIPVPN client performed flawlessly. The IP address matched the one indicated by the client and the DNS did not leak with Windows set to get the DNS server address automatically.
- Easy to setup and use (free VPN app for all systems)
- Instant activation
- Advanced VPN protocols & encryption: PPTP, L2TP, OpenVPN, SSTP, SoftEther
- Keep no logs
- Supports P2P and Torrent traffic (depending on the server)
- Smart DNS & Proxy for free with premium VPN package
- Free Trial Offering for VPN and SmartDNS
- 30-day money-back guarantee
- Unlimited speed
- Apps available for Windows, MacOS, iOS and Android
Additional Bonus Features
- DNS Leak Protection
- Applications Killer
- Intuitive Design
- Server sorting by speed
HideIPVPN has a very streamlined client which is easy to use and is intuitive. We especially like that the speed with this provider is very good and that they have advanced VPN protocol options.
Areas for Improvement
What HideIPVPN could really improve on is the number of servers they have in each nation they are in, or even widen their network even more by having servers in more countries.
This is a pretty good VPN service all around. HideIPVPN offered great speed, even when routed across the country one extra time during testing. The only thing that suffered was the ping time, which is inevitable. The client is very simple, but allows you to use five different VPN protocols, a standout feature of this service.