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Private Internet Access Review

Private Internet Access Review
Countries 17+
Servers 3443+
IPs No Info
Price 7
Payment: Credit Card, Paypal, Bitcoin
Protocols PPTP, IPSec, OpenVPN

PrivateInternetAccess (PIA) is based in the United States. They have a simple client that has all the options you need but few bells and whistles. This service is really notable for its convenience in just about every regard, from opening an account to logging on to one of their servers.

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Pricing and Plans

Private Internet Access Pricing 2015

Private Internet Access (PIA) offers one plan, but staggers pricing according to the length of time you sign up for. Bandwidth is unlimited on this service. The pricing options include:

  • $6.95 per month
  • $35.95 for six months
  • $39.95 per year

PIA accepts plenty of payment types, including anonymous ones that allow you to use gift cards that can be purchased at a number of major US retailers.

Free Trial / Money Back Guarantee

There isn’t a free trial or money back guarantee with this provider.

Privacy & Anonymity

PIA does not log your traffic in any way, making it a very private service.

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Torrent Policy

There are no restrictions on torrenting over PIA. Combine that with the unlimited bandwidth and it’s a very good service for torrent users.

Customer Support

PIA has a live chat option on its site, which provides the easiest way to get support around the clock. There are extensive support guides provided on the site, as well.

Product Testing

PrivateInternetAccess ClientWelcome

PrivateInternetAccess ScrOptions

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PIA has a very compact client, as you can see from the screenshots. It tucks away neatly in the system tray when you connect on Windows.

Additional features including a kill switch and DNS leak protection are accessible from the client interface; two very nice enhancements.

Speed Test

PrivateInternetAccess BaselineSpeedTest

Baseline Speedtest

PrivateInternetAccess SpeedTest

PrivateInternetAccess Speedtest

PIA performed comparably to other big providers where speed testing was concerned. It didn’t blow away the competition, but it didn’t slow the connection down to below broadband range, either. The connection tested was a 50mbps/5mbps connection from Albuquerque to Washington DC for the baseline. The PIA server tested was in Texas, hitting the same speed testing server in Washington DC.

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IP Check and DNSLeak

PIA did not leak our DNS server address. It has a checkbox for DNS leak protection right on the client. If you have trouble with DNS leaks, you can try this option, or hardcode a DNS server such as Google’s.
PIA had no issues with changing the IP address.

Feature Summary:

  • Very simple client
  • Less than $4 per month with 12-month purchase
  • No logging
  • Plenty of servers to choose from
  • Windows, Mac and mobile compatible
  • SOCKS5 over Port 1080

Countries Supported

Hong Kong
Russian Federation
United Kingdom
United States

We Liked

  • Ease of use
  • Pricing
  • Privacy policy

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Areas for Improvement

There were some issues with installing the TAP drivers on a Windows 8 computer, which required them to be re-installed. The error resulted in a series of nag screens.


PIA is simple, straightforward and easy to use. It’s a good service if you want something that makes privacy easy. The client isn’t on par with some of the competition, but the service has a great privacy policy, doesn’t log and comes at a very attractive price point. If you’re a power user, however, you might want to go with a service that offers a richer client interface.

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13 Comments about Private Internet Access Review

  1. Kam Hak on August 23rd, 2011

    Does your vpn work in a country such as Iran. Thank you

  2. vpadmin on December 9th, 2011

    Hello Kam

    Private Internet Access should work in Iran

  3. Scott on January 5th, 2012

    Private Internet Access works in Iran with OpenVPN.

  4. Repressed on January 10th, 2012

    Does your VPN work in Saudi Arabia.

  5. James on February 20th, 2012

    Hi, then what about Singapore? whats the speed for a singapore address?

  6. Alan Ho on March 13th, 2012

    very fast

    signed up for a month and changed to a year.

  7. Phil on April 4th, 2012

    Works as promised, has great speed and good tech support.

  8. George on May 7th, 2012

    Worked like a charm! Downloading torrents through Switzerland!

  9. avi on December 2nd, 2012

    Best value for cost ,by far.
    They accept Bitcoin yay!
    Up and Runinng in Seconds.
    (as of dec 2 2012 78 servers in 9 countries us,uk,de,fr,ca,nl,se,ro,swiss)

  10. tom han on July 22nd, 2014

    Hong Kong TVB shows are played poorly with its Hong Kong servers. Even many Hong Kong bank sites such as HSBC and CCB have trouble to load. Unless you have a lot of time doing testing for its technical support, you are better to go other VPN service providers.

  11. Don Lewis on August 5th, 2014

    Not very reliable. My service frequently refuses to connect up and have had to remove and reinstall twice in 4 months plus change settings and ports several times.

    Spend your money elsewhere.

  12. TomN on September 12th, 2014

    Paid. Tried to download. Would not download on Windows 7. Does not work on Ipads. Tried to get a refund. No luck there. They kept sending passwords, etc. but since I could not download it, I could not get a refund. Hugh rip off.

  13. OldFart on December 2nd, 2014

    I had nothing but trouble with this outfit [PrivateInternetAccess] -constantly dropping connection, no notification that PIA had lost connection, etc. Got my 1st and only RIAA letter while supposedly “protected” by these clowns. Customer service response time was abysmal, almost 72 hrs. Truly their acronym fits them well.

    I dumped them for HideMyAss about 2 months ago and could not be happier. Only flaw to HMA is MUCH lower [~70% lower] download speeds when torrenting but it’s worth it for the peace of mind. Fast customer service, too.

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