Pricing and Plans
The pricing from VPNReactor varies according to the features included with the service. The only difference between the Max and Pro plans is the availability of a dedicated IP with the Pro plan.
- Basic: $7.99 per month, PPTP only, USA VPNs only
- Max: $9.99 per month, all protocols, USA, Europe and Asia VPNs
- Pro: $17.99 per month, same features as Max but with dedicated IP
You can pay for service from VPNReactor with credit cards, PayPal and Paymentwall
Free Trial / Money Back Guarantee
There’s a one-week free trial with this service. You can sign up for it using PayPal.
Privacy & Anonymity
This company keeps logs for five days. After that time, they say they have no way of matching users to their IP addresses. The company does not log beyond that five-day period.
Torrenting is allowed on this service.
Customer support can be obtained via the very detailed knowledgebase and FAQ on the VPNReactor site. A ticketing system is also available.
We tested VPNReactor on Windows 8. The downloadable client installed easily and quickly. We tried the Basic account, which only allowed us US connections with PPTP security.
Overall, the client is easy to use. There’s a StealthDNS feature you can use to repair any DNS leak issues you may have using the service.
Windows, Mac OSX, Android, IPhone, etc.
There are clients for Windows and Mac available from VPNReactor. Their site gives instructions on how to setup other devices. They have video tutorials to make the process easier.
VPNReactor Baseline Speedtest
On the Basic account, VPNReactor’s speed was far from impressive. We were connected to a server in Chicago. Our baseline speed was nearly 50Mbps. With the VPN connected and testing against a server in Chicago, our speed was reduced to 8.39Mbps.
IPCheck and DNSLeak
Our IP and DNS server addresses were successfully hidden.
- PPTP, L2TP, OpenVPN, StealthVPN, IKEv2, SSTP
- Windows, Mac apps
- Two simultaneous connections: one desktop, one mobile
- Torrents allowed
- Wide variety of protocols
- Well-designed client
Areas for Improvement
The only real drawbacks with this provider were the speed and limited protocols on the Basic plan. PPTP is not secure. Even the basic plan should at least offer L2TP. In every other regard, VPNReactor seems to be a good service.
VPNReactor is a US-based company, but they appear to be committed to protecting user privacy. They admit that they do log for five days to prevent abuse, which is not at all unusual, but they don’t keep identifying logs after that time. Their speed, however, makes them a bit less attractive than they should be.