VPNReactor is a US-based company. They boast a good privacy policy, a simple client interface and have an advantage over many providers in the number of protocols they offer.
Pricing & Plans
The pricing from VPNReactor varies according to the features included with the service. The only difference between the Max and Pro plans is the availability of a dedicated IP with the Pro plan.
- Basic: $7.99 per month, PPTP only, USA VPNs only
- Max: $9.99 per month, all protocols, USA, Europe and Asia VPNs
- Pro: $17.99 per month, same features as Max but with dedicated IP
Please note that their Pro plan is only available for monthly subscription while their Basic and Max is available monthly, quarterly and yearly.
You can pay for service from VPNReactor with credit cards, PayPal and Paymentwall.
All plans include:
- Unlimited Bandwidth & Connections
- Unlimited Server Switching
- 24-hour support
- 1 Gig VPNreactor.com email address – your_login@vpnreactor.com
- 7 day FREE Trial with paypal for Max VPN Accounts only
- USA Based VPN servers
Free Trial/ Money-back Guarantee
There’s a one-week free trial with this service. You can sign up for it using PayPal.
Privacy & Anonymity
This company keeps logs for five days. After that time, they say they have no way of matching users to their IP addresses. The company does not log beyond that five-day period.
Torrent Policy
Torrenting is allowed on this service.
Customer Support
Customer support can be obtained via the very detailed knowledge base and FAQ on the VPNReactor site. A ticketing system is also available.
Product Testing
We tested VPNReactor on Windows 8. The downloadable client installed easily and quickly. We tried the Basic account, which only allowed us US connections with PPTP security.
Overall, the client is easy to use. There’s a StealthDNS feature you can use to repair any DNS leak issues you may have using the service.
There are clients for Windows and Mac available from VPNReactor. Their site gives instructions on how to set up other devices. They have video tutorials to make the process easier.
VPN Server Locations
VPNReactor has server locations in North America, USA, Canada, Europe and Asia
Countries Supported:
Speed Test
On the Basic account, VPNReactor’s speed was far from impressive. We were connected to a server in Chicago. Our baseline speed was nearly 50Mbps. With the VPN connected and testing against a server in Chicago, our speed was reduced to 8.39Mbps.
IPCheck and DNSLeak Test
Our IP and DNS server addresses were successfully hidden.
Feature Summary
- PPTP, L2TP, OpenVPN, StealthVPN, IKEv2, SSTP
- Windows, Mac apps
- Two simultaneous connections: one desktop, one mobile
- Unlimited Bandwidth & Connections
- Supported platforms: MacOS X, Windows, Linux, Android
We Liked
- Transparent privacy policy
- Torrents allowed
- Wide variety of protocols
- Well-designed client
Areas for Improvement
The only real drawbacks with this provider were the speed and limited protocols on the Basic plan. PPTP is not secure. Even the basic plan should at least offer L2TP. In every other regard, VPNReactor seems to be a good service.
Conclusion
VPNReactor is a US-based company, but they appear to be committed to protecting user privacy. They admit that they do log for five days to prevent abuse, which is not at all unusual, but they don’t keep identifying logs after that time. Their speed, however, makes them a bit less attractive than they should be.
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