VPNtunnel is a Swedish personal VPN service offering OpenVPN and PPTP protocols. Most of the servers of VPNtunnel are located in Sweden. Recently, the company has expanded and is now offering IP addresses from more countries such as the Netherlands, Denmark, and Germany.
VPNtunnel, unlike some other VPN service providers, does not keep logs of customer connections. With VPNtunnel, your privacy is completely protected.
Pricing & Plans
VPNtunnel plans are competitively priced. The company also offers discounts on long term plans. You can pay via credit cards, PayPal or Bitcoin.
Free Trial/ Money-back Guarantee
VPNTunnel offers a free 1-day free trial. You will not be charged anything during the 1-day trial. You will be billed automatically at the end of the trial period. Make sure you cancel your VPNTunnel account before the 1-day VPN trial ends to avoid getting charged.
Aside from the free trial, VPNTunnel also offers a 7-day money-back guarantee. If you fail to get your VPN tunnel going and the fault lies with them you can request a full refund within 7 days.
Privacy & Anonymity
VPNTunnel savess no traffic data and stores no logs. This means that they never log IP addresses, times and similar details.
Logging Policy
According to their Privacy Policy: “We NEVER keep online activity logs or store private information about individual user activities on our network. Information regarding payments may be logged, as per payment processor regulations.”
Torrent Policy
VPNTunnel has dedicated servers for torrenting and streaming.
Customer Support
VPNTunnel has a simple FAQ section on their site. If you have direct questions, you can reach them by submitting a contact form from their website or via email at support@vpntunnel.com.
Product Testing
VPNtunnel.se offers an OpenVPN client that is easy to set up. The VPNtunnel client supports the following platforms:
- Windows
- Mac
- Linux
- Iphone/Ipad
The client that the company offers provides basic VPN service features such as:
- Dashboard – stores and accepts user/password information
- Country selection – choose and change the country of your VPN server
- Connection guard – forces listed applications to use the VPN connection
VPTtunnel also supports OpenVPN SSL and PPTP protocols. VPNtunnel service supports all the prominent browsers, including Google chrome.
VPN Server Locations
VPNTunnel has 150+ servers in 32 countries worldwide.
Countries Supported:
Speed Test
VPNTunnel tested well in speed and minimally decreased our speed. Most of the servers are located in Sweden in a datacenter with a capacity of 10 Gbps and as mentioned above Netherlands, Denmark, and Germany. Your VPN speeds will be affected by your proximity to these countries
IPCheck and DNSLeak Test
Our IP and DNS did not leak with this VPN service.
Feature Summary
- OpenVPN and PPTP support
- Multi platform support: Windows, Mac, iOS, Android, Linux
- Use on up to 5 devices
- Streaming, Torrent and P2P support
- Full Anonymity, No logs
- Dedicated unblocked Netflix servers
- 1-day free trial
- 7-day money-back guarantee
- Secure Payments
We Liked
- Free trial and money-back
- Live chat support
- Dedicated netflix servers
- Bitcoin accepted
The strongest VPNtunnel selling point is that it provides 100% security to its users. It does not keep a log of customer connections. This is something that not every VPN service provider can boast of. The pricing plans offered by VPNtunnel are competitive and should be appealing especially for Swedish VPN users.
Areas for Improvement
According to the VPNTunnel blog, there have been occasional connectivity issues for some new users who were connecting through the US based servers. We will assume the best as the US data center is a new addition and we like their transparency in talking about server problems.
Conclusion
If you are paranoid about your privacy then you want to choose a VPN service provider that is headquartered in a location where privacy and freedom are respected. Sweden is on top of the list where privacy and freedom are respected. If you live near or in Sweden then VPNTunnel might be a good provider to try. Take advantage of their free trial to test out their services.
Stay away! I have never been this displeased by a business. Their treatment of customers is horrific. They take a MINIMUM of three days to get back to your request for help. When they finally get back to you, they only address part of your questions or requests.
Their software CONSTANTLY crashed my computer. It blocked my connection to the Internet at the most inopportune times. I was not able to connect to US servers for an entire month and NO ONE helped me!!!
These people don’t care about the consumer in any way, shape or form. Their product is inferior as well. Shame on VPNTunnel!!!
have found this service to be second to none and am very pleased by their customer service will be using from now on.