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Witopia Review

Witopia Review
Countries 45+
Servers 71+
IPs No Info
Price $49.99/yr
Payment: Credit Card, Paypal
Protocols PPTP, IPSec, OpenVPN

WiTopia is headquartered in Reston, VA. The company offers a slick client, a good website and plenty of endorsements from big names in the press and tech world. In testing, however, their network just didn’t seem that impressive, and was slow compared to what other providers offer.

Pricing and Plans

WiTopia offers a personal and pro version of their VPN service. The professional version offers more protocols.

  • Personal: PPTP/L2TP, IPSec



  • PPTP, L2TP, IPsec, 4D Stealth™, OpenVPN, SSL


You can pay via credit cards or PayPal. 4D Stealth™ is a protocol that conceals the fact that you’re using a VPN.

Free Trial / Money Back Guarantee

There’s a thirty-day money back guarantee with WiTopia. There’s no trial version.

Privacy & Anonymity

WiTopia says that they don’t keep logs, but then goes on to say that they keep data that can be matched back to users. They say they keep this data to monitor for abuse and, if they find something, they’ll terminate the user’s service and “take further action, if necessary.”

Torrent Policy

The language in the FAQ is unclear, but this service doesn’t appear to allow torrents. They don’t say they specifically prohibit it, but they do offer the following: “ if your reason for using the VPN is to download or upload files that contain copyrighted content without the owner’s permission, please don’t do it over our network.”

Customer Support

We got to try out WiTopia’s customer support due to their client not installing correctly. They were responsive and helpful, though their suggestion didn’t work. They offered using a manual connection as a substitute but, after working with the client for a while, we got it to start up.






Product Testing

WiTopia does have a very nice client. It’s laid out in a way that makes it easy to find what you need. It’s not as feature rich as some of their competitor’s offerings but, overall, they did a very good job building it.

Countries Supported

Costa Rica
Czech Republic
Russian Federation
South Africa
United Kingdom
United States
Viet Nam

Windows, Mac OSX, Android, IPhone, etc.

WiTopia has a client for Windows and Mac. Other operating systems can be set up manually.

Speed Test

This is where, despite their very good customer service and well-designed client, WiTopia failed to deliver.


Baseline VPN speed

Speed with VPN connected

We used their client to select the closest server to Albuquerque and got Phoenix. The connection dropped our Internet speed from over 40Mbps to 7.25Mbps. The performance didn’t improve in retesting.

IPCheck and DNSLeak

Our IP address and DNS server addresses were concealed using this service.

Feature Summary

  • PPTP, L2TP, OpenVPN
  • Windows, Mac client
  • Pro package option with more protocols

We Liked

  • Good customer service
  • Well-designed client

Areas for Improvement

The performance really wasn’t there with this provider. The network was too slow to make them competitive.


WiTopia definitely has an attractive brand. Their client is good, their site is easy to use and their tech support is responsive and helpful. Testing their network, however, revealed that their speed is lower than it should be. The fact that torrenting on this service is really not an option makes WiTopia less attractive, as well. Our preferred providers offer better service, sometimes for less money.

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5 Comments about Witopia Review

  1. Gregory on August 29th, 2011

    My Witopia VPN stopped working and the support staff Shirin couldn’t help and the company didn’t want to refund the money. Their software and customer service sucks. I am using another VPN now which actually works!

  2. Neb on November 13th, 2011

    I had the same problem than Gregory a year ago…

  3. Chuck on January 16th, 2012

    On Saturday January 14th Witopia made major changes in their system. I was unable to use the system for three days. Their online chat support service is worthless. They finally told me after three days that I needed to download new software. There was n notice of this or anything or their website to that affect. I have downloaded their new client software and made my connection to their gateways. HOWEVER the connection constantly disconnects leaving me exposed on the internet AND IT DOES NOT NOTIFY ME OF THE DISCONNECT AS THE SYSTEM USED TO. Their service has gone to hell in a matter of days and it appears there is no relief in site. I highly recommend that anyone stay away from Wipotia until they have demonstrated that they have improved the service and customer support. Chuck

  4. Gregory on February 1st, 2012

    I had WiTopia for 2 years without problems. However, the Chinese gov’t. has bombarded them lately, and my connection is irregular, just like my constitution! There support desk has been helpful, though I haven’t been able to solve the problem!

  5. Bill Riggs on October 25th, 2015

    Witopia is a good competitive product since most are unacceptable and useless.

    Pros: cost, servers, software, real time help, the best I’ve found yet (but looking for much better)

    Cons: service shuts off and PALE BLUE AND PALE GREY ICONS DO NOT INDICATE ANYTHING (bright green and red desktop icons are standard human factor engineering), real time help just smarts off and cannot do anything but tell you to do their job and contact people without even giving an address or phone number (or do your own research to help yourself!), currently looking for a better vpn with better help support (although it’s the best I’ve found yet)

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