2 responses

  1. Kent Lawson
    November 17, 2011

    Thank you for reviewing our product.

    One correction: We have a slightly different design philosophy about our servers. We list server locations, not individual servers.

    Each of our locations has multiple servers and is it our job to be sure that the server capacity is sufficient to meet the demand.

    As you indicate in our review, we carefully select each location to get good geographic dispersion.

    When a user starts Private WiFi, the system automatically chooses the closest location. Of course, the user can over-ride that and select whichever location they wish.

    Within each location, the system selects the specific server based on load balancing considerations.

    We feel this is a much simpler way for the system to operate, particularly for average, non-technical users.

  2. Kyle
    August 21, 2015

    I already have an account but I lost my iPad and tried logging in with different device but it say account is expired

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