CyberGhost Review

CyberGhost is headquartered in Romania. The company offers excellent products, with strong encryption and support for multiple devices. It has an impressive global network with optimized servers and has a strong commitment to protect user privacy.

CyberGhost was designed for ease of use and has native applications for every major operating system including smart TV, routers and gaming consoles.

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Pricing & Plans

CyberGhost has multiple plans that vary in duration of the account – from one month to 3 years. All billing plans include access to all 7200+ of their servers, 24/7 live support, apps for multiple devices and protection for up to 7 devices.

Free Trial/ Money-back Guarantee

You can get full access to CyberGhost’s premium level features with the free trial that requires no credit card information. However, according to their site, it may be about five times slower than the premium service, but it does provide a good introduction to CyberGhost’sVPN and, perhaps, adequate performance for some users.

And if you are a paying customer and you are not satisfied with their service for whatever reason, CyberGhost has a 45-day money-back guarantee on their longer subscriptions and a 14-day money-back guarantee with their monthly plan.

Privacy & Anonymity

According to their site, CyberGhost’s mission is “to build the right tools for you, so your privacy can have a future.” They are based outside the jurisdiction of surveillance alliances, so they have no obligations to collaborate with any foreign intelligence agencies.

The company also makes an effort to release transparency reports that includes DMCA complaints, malware activity flags, police requests and key statistics, to name a few.

Provider Logging Policy

CyberGhost has a strict no-logs policy. As per their site, “Despite numerous legal requests over the years, we’ve never breached our users’ trust or compromised their anonymity.”

They do not collect or store:

• IP addresses
• DNS queries
• Browsing history
• Web content you accessed
• Connection timestamps
• Disconnection timestamps
• Session duration
• Bandwidth usage
• VPN servers you connect to

Torrent Policy

CyberGhost allows torrenting with their service. They have P2P-optimized servers that give users a safe and reliable way to download torrents with great speed.

Customer Support                

CyberGhost has extensive troubleshooting information available on their site, as well as customer support that responds within forty-eight hours. However, the company says that they usually manage to respond more quickly than that. They also have a self-help troubleshooter you can use on their site as well as a live chat option.

Product Testing

CyberGhost has native applications for Windows, MacOS, Linux, iOS and Android and they also have browser, tv, consoles and router apps. It doesn’t overcomplicate the whole VPN usage experience. CyberGhost apps are very easy to use and are reliable in terms of speed, encryption, and even effectively unblocks a lot of popular streaming platforms including Netflix, Disney+, Hulu, Amazon Prime and more.

Servers are also categorized properly with streaming and torrenting servers having their own sections on the app for an easier experience.

VPN Server Locations

CyberGhost has a large network of servers across 91 countries. Currently they have impressive 7299 servers worldwide making them one of the VPN providers that have the largest network.

Countries Supported:

Speed Test

CyberGhost does give you a limited server selection on their free trial. However, that didn’t seem to slow down the service one bit. Their premium plans, on the other hand, tested very well in terms of speed and they truly live up to their claim to having high speed that is convenient for browsing, streaming and torrenting.

IPCheck and DNSLeak Test

The IP checked out and the DNS did not leak on this service. CyberGhost provides DNS and IP leak protection and also has an automatic kill switch for an additional layer of protection.

Feature Summary

• Over 7200 VPN servers
• AES 256-bit encryption
• DNS and IP Leak Protection
• Automatic Kill Switch
• OpenVPN, IKEv2, WireGuard Protocols
• Strict No Logs Policy
• Unlimited bandwidth and traffic
• High VPN Speeds
• Up to 7 devices protected simultaneously
• Apps for multiple devices
• 24/7 live customer support
• 45-day money-back guarantee

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Additional Bonus Features

CyberGhost does not have any additional bonus features. However, they have several features that are included in all of their plans that are not considered as basic inclusions by other lesser-known VPN providers like native apps for most devices including desktop, mobile, smart tv, consoles and routers, and kill switch.

We Liked

There are several things that we especially like with CyberGhost:

• Impressive speed both for their free trial and premium plans
• Simultaneous use on 7 devices
• A large network of servers – 7200+ in 91 countries
• Strict no-logs policy
• Reliable in terms of torrenting and streaming
• Effectively blocks popular streaming sites like Netflix, Hulu, Amazon Prime, Disney+, etc.
• Easy to use application interface

Areas for Improvement

The nag screens on the free version get downright tedious after a while. It’s understandable that there will be a bit of promotion on any free offering, but it’s a bit overdone here and might serve to turn people off from a good service. That being said, we have no complaints on their premium service since it works well and can be considered as a very reliable service.

Conclusion

CyberGhost is a very reliable and good VPN service provider. Their client is clean and well designed, they offer great speed, even on their free program, and they have a strict commitment to user privacy. Being located in Romania, they’re not bound by the EU’s onerous data retention laws which is another plus for this service.

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